ABSTRACT
The COVID-19 epidemic had a significant impact on how otolaryngologists deliver care and treatment to their patients in the outpatient setting. Throughout this Public Health Emergency (PHE), maintaining a continuum of care with existing patients and establishing a relationship with potential patients is difficult. State and municipal governments have issued orders for the citizens to remain at homes and stay under shelters in several places to prevent the spread of COVID-19.Wide adaptability in providing services via remote communications technology has been allowed to avoid exposure concerns to healthcare professionals, patients, and the general public. The use of telehealth or online services will allow otolaryngologists to provide essential care to patients while reducing the pandemic's clinical and budgetary burden. It increases the continuum of care, lowers costs, and enhances patient self-management and overall results, according to studies, notably in the treatment of distinct disease states. [1]The considerable coding and billing challenges associated with deploying telehealth services are explained to encourage otolaryngologists to adopt this technology.